Why Users Receive Notifications for Unowned Processing Activities

If a processing activity has no assigned responsible person, the system transfers responsibility to the linked business area. Users who belong to that business area may then receive task notifications for that activity.

What causes this notification behavior?

When a processing activity does not have a responsible person assigned, the system automatically transfers responsibility to the business area linked to that activity. Users who belong to that business area will then receive task notifications.

For example:

• If the activity is linked to more than one business area, notifications can follow that path
• If a user belongs to one of those business areas, the user can receive the task notification

How does the admin role affect these notifications?

Task notifications for activities without a responsible person are also sent based on the user's admin role. If a user has the role Full access - Administrator, they will receive notifications for tasks that do not have an assigned responsible person.

There are two ways to stop these emails:

1. Assign a responsible person to the processing activity
2. Change the user’s role so they no longer have Full access - Administrator, or use an admin role that does not have this notification note attached