Understanding the Incident Overview Widget

The widget focuses on:

It’s your starting point for incident response and documentation.

Incidents are displayed in a bar chart showing how many are:

Each bar is colour-coded, and you can click any bar to open the filtered list in the incident module.

incidentwidget1

Visualise incidents by criticality level

The widget includes:

Each entry includes metadata such as source, system, category, and status.

Tip: Critical incidents remain visible until they are fully resolved and closed.

When you click an incident bar or number, you’re taken to the full Incident Management module. Here you can:

See full history and add documentation to incidents

The incident overview widget gives you a quick visual summary of all reported incidents. It helps you track incidents across the organisation and understand how critical they are.