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Add Custom Text to Emails

You can add custom text to specific areas within the platform's email templates. This lets you tailor the content of system emails to match your organisation's tone and communication style.

 

How to Add Custom Text

  1. Go to Settings > Manage email configurations.
  2. Select the email template you want to customise from the list.
  3. Add your custom text in the designated areas.
  4. Preview the email and send a test email before saving.

Customise email text

Note: Custom text can only be added to designated areas within the email templates — you cannot delete or modify the existing standard text.