When an audit or assessment becomes irrelevant after it has been sent, you can close it to stop follow-up and optionally notify the assignee — so no one is left with a task they were never meant to complete.
Close and notify
- Open the overflow menu on the audit or assessment and select Close.
- Enter a reason for closing. For example: "Does not need to respond" or "Sent in error".
- Tick Send notification to assignee.
- Select Close.
What the assignee receives
The assignee receives an email confirming the audit is closed and no longer requires their attention. The reason you entered is not included in the email, keeping it as an internal record only.
Important notes
- The notification is optional — leave the tick box empty to close the audit without emailing anyone.
- The reason for closing is still recorded in the platform's audit log, visible to administrators, even though it is not included in the email.